If you are paying for your own treatment you will be asked to settle the account following your out patient consultation with Mr Neen. You can do so via electronic transfer or cheque. Currently we do not have the facilities to take card payment over the phone. Prior to any inpatient procedures a 'package price' will be provided by KIMS Hospital or Benenden Hospital which will include Mr Neen's fee, anaesthetist and hospital fee. The hospital will require settlement of the bill prior to any inpatient treatment.
Mr Neen is covered by all major insurance companies. If you are insured, please contact your insurance company prior to your first appointment to clarify what your policy covers and to ensure they will authorise your claim. Once you have received pre-authorisation for your consultation and/or treatment please let Mr Neen's secretary or the hospital know in advance of your first appointment. If your insurance company provides you with a new authorisation number during your treatment, please let us know this as soon as possible.
Patients with non-UK based insurance will be asked to pay on the day of treatment. Receipts will be provided so that you are able to claim costs back from your insurance company.
Mr Neen's fees
New consultation - £180
Follow up consultation - £140
Tests and their Cost
Following your initial consultation, further tests may be recommended, specifically: an x-ray, MRI and/or Ultrasound scan. The purpose of these would be to gain more information about what is causing your symptoms and how to treat the problem effectively. We are happy to work with the information from a clinical “working diagnosis” alone if you wish, and if things do not improve, then we can organise those investigations at that stage. Please consider your options carefully.
As the tests recommended are undertaken by the clinic/hospital and not by us, then the fees for those tests will be determined by the clinic/hospital and charged to you, or your private medical insurer, separately. Sometimes other consultants will also be involved in those tests (an example being a radiologist reporting on an MRI scan), with their fees being included in the fee the clinic/hospital charges to you.
We would like to see you again for a further appointment to discuss the results of the tests we have recommended. Our fees for follow-up appointments are a maximum of £140.
Please note that unless otherwise advised, the fees detailed above do not include details of any further tests or treatment subsequently recommended or carried out such as steroid injections for example.
Payment for all private patients, self funding or where excess funds are due for insured patients is 14 days. If you are having trouble paying your bill please contact Mr Neen's secretary to discuss your situation in the first instance. Non-payment could result in debt collectors being contacted. In the event of an unpaid bill being forwarded to debt collectors the patient, or person responsible for paying the bill is liable for any and all costs incurred in recovery including Debt collection Agent fees at 20%, interest at 8% and a late payment charge per invoice as per The Late Payment of Commercial Debts (Interest) Act 1998.
Medical Health Insurance companies
Mr Neen is recognised and fee assured with the following insurance companies: